Privacy policy

Applicable to: moodcase.io (Website) and app.moodcase.io (Web-App)

Apr 14, 2025

Data Controller

moodcase llc
Käsereistrasse 14
9305 Berg SG
Switzerland
privacy@moodcase.io

General Information

We take the protection of personal data seriously. This privacy policy informs you about the type, scope, and purpose of processing your data when using our website (moodcase.io) and the web app (app.moodcase.io).

Data Collected and Purpose of Processing

moodcase.io (Marketing Website)

Contact form & Newsletter

Data: Name, email address
Purpose: Contact and newsletter delivery
Legal basis: Consent (Art. 6 (1) a GDPR / Art. 31 nFADP)

Cookies & Analytics (Google Analytics 4)

Data: IP address (anonymized), user behavior
Purpose: Website analysis and marketing
Legal basis: Consent via cookie banner (Consent Mode)

app.moodcase.io (Web-App)

Product Analytics (Segment)

Data: Anonymized user activities
Purpose: Improvement of the web app
Legal basis: Legitimate interest (Art. 6 (1) f GDPR / Art. 31 nFADP)

User Account & Contract Data

Data: Name, email, billing information
Purpose: Provision and management of user account, billing
Legal basis: Contract fulfillment (Art. 6 (1) b GDPR / Art. 31 nFADP)

Support (Intercom)

Data: User inquiries, email, possibly IP address
Purpose: Customer support and communication
Legal basis: Contract fulfillment

File Import Plug-in (Dropbox)

Data: IP address, filenames, file metadata
Purpose: Enable user file import
Legal basis: Consent (Art. 6 (1) a GDPR / Art. 31 nFADP)

Affiliate Tracking (Tolt)

Data: IP address, referral data, browser data
Purpose: Referral and affiliate tracking
Legal basis: Legitimate interest (Art. 6 (1) f GDPR / Art. 31 nFADP)

User Feedback (Sleekplan)

Data: Email, IP address, user ID, feedback content
Purpose: Gathering user feedback for product improvement
Legal basis: Legitimate interest (Art. 6 (1) f GDPR / Art. 31 nFADP)

Cloud Storage (Wasabi)

Data: Uploaded image and video files
Purpose: Secure and scalable file storage
Legal basis: Contract fulfillment (Art. 6 (1) b GDPR / Art. 31 nFADP)

Content Delivery (Bunny.net)

Data: IP address and caching data
Purpose: Fast global delivery of static content and videos
Legal basis: Legitimate interest (Art. 6 (1) f GDPR / Art. 31 nFADP)

Realtime Communication (Pusher)

Data: Anonymized connection/session metadata
Purpose: Enable live collaboration and updates
Legal basis: Legitimate interest (Art. 6 (1) f GDPR / Art. 31 nFADP)

Infrastructure Services (AWS)

Data: Metadata via sub-services (e.g. Segment, Stripe)
Purpose: Reliable infrastructure and compliance with EU data laws
Legal basis: Legitimate interest (Art. 6 (1) f GDPR / Art. 31 nFADP)

Third-Party Providers

Google Analytics 4 (only moodcase.io)
Google Ireland Ltd., Ireland
Privacy Policy

Intercom (only app.moodcase.io)
Intercom R&D Unlimited Company, Ireland
Privacy Policy

Segment (only app.moodcase.io)
Segment.io, Inc. (part of Twilio), USA
Privacy Policy

DigitalOcean (Hosting)
DigitalOcean, LLC, Netherlands
Privacy Policy

Stripe (Payments)
Stripe Payments Europe Ltd., Ireland
Privacy Policy

Dropbox (Import Feature)
Dropbox, Inc., USA
Privacy Policy

Tolt (Affiliate Program)
Fera Commerce Inc. (Tolt), Canada
Privacy Policy

Sleekplan (Feedback Tool)
Sleekplan GmbH, Germany
Privacy Policy

Stripe (Payments)
Stripe Payments Europe Ltd., Ireland
Privacy Policy

Wasabi (Cloud Storage)
Wasabi Technologies Inc., USA
Privacy Policy

Bunny.net (CDN & Video Delivery)
BunnyWay d.o.o., Slovenia
Privacy Policy

Pusher (Realtime Services)
Pusher Ltd., UK
Privacy Policy

Amazon Web Services (Subservices)
Amazon Web Services EMEA SARL, Luxembourg
Privacy Policy

Data Transfer to Third Countries

Your data may be processed in countries outside Switzerland/EU, particularly in the USA or Canada. We ensure Standard Contractual Clauses (SCC) are concluded with each provider to guarantee an adequate level of data protection.